KthologyWhatsApp & website chatbots
Answer enquiries, qualify leads and take bookings around the clock, and pass complex cases to your team.
AI automation that handles the routine work, connected to the tools you already use.
We build AI chatbots, document processing and automated workflows for Singapore SMEs, wired into your CRM, accounting and messaging, with guardrails for customer data.
- Fixed quote before we start
- You own the code
- Singapore-based team
AI automation Singapore
Your team shouldn’t spend the day answering the same questions and retyping forms.
Most SMEs lose hours every week to repeat enquiries, manual data entry and copying information between systems. AI can now handle much of that work reliably, as long as it is set up with the right data, limits and hand-offs to your staff.
We start with one task that costs you the most time, build an automation for it, connect it to your existing systems and measure the time saved. Customer data stays protected: we redact personal information where possible, keep retention to a minimum and choose AI providers that match your compliance needs.
What's included
- Review of your workflows and the best tasks to automate
- Chatbot or automation trained on your own information
- Integration with your CRM, POS, accounting or database
- Hand-off to a staff member for anything the AI can’t answer
- PII redaction, access controls and audit-friendly logs
- Dashboard for time saved, response times and costs
- Handover, staff training and ongoing support
What we build
What we automate for Singapore businesses.
Document processing
Read invoices, purchase orders and contracts, extract the data and send it to the right system for approval.
Enquiry & ticket triage
Sort incoming WhatsApp and email messages, draft replies and update your CRM automatically.
Internal knowledge search
Let staff ask questions about your SOPs, policies and past jobs and get answers with sources.
Lead qualification & scheduling
Ask the right questions, score leads and book meetings straight into your calendar.
Ops assistants
Automate routine work in finance, HR and logistics, such as reminders, reports and data entry.
Who it's for
Built for Singapore businesses like yours.
- F&B and restaurants
- Clinics & medical
- Beauty & aesthetics
- Real estate
- Travel agencies
- Education
- Retail
- Logistics & operations
AI Automation · Travel
+40%
enquiry-to-booking rate
Client-reported estimate
AI travel assistant on WhatsApp & Facebook
Trained on the agency’s tour packages, it answers questions in under 10 seconds, qualifies leads and sends them to booking, cutting manual support work by 60%.
Node.js · GPT-4o · Meta API · 6 weeks
How it works
From first call to launch in weeks.
- Step 1
Free call
We find the task that costs your team the most time.
- Step 2
Scope & quote
Data flows, integrations, guardrails and a fixed price in writing.
- Step 3
Prototype & test
A working version tested on your real questions and documents.
- Step 4
Launch & improve
We go live, monitor quality and keep improving the answers.
FAQ
AI Automation: common questions
What can AI automation do for a small business?
The best starting points are repeat customer questions, bookings, lead qualification, and reading documents such as invoices or forms. These are high-volume tasks with clear rules, where AI saves the most time.
Will the chatbot give wrong answers to customers?
We limit the AI to your own information, test it on real questions before launch and set it to hand over to a staff member when it isn’t sure. We monitor answers after launch and keep improving them.
How do you handle personal data and compliance?
We map where data flows, redact personal information where possible, avoid long-term storage and use AI providers that suit your compliance needs. We can also deploy within your own cloud environment.
Can it connect to our existing systems?
Yes. We connect to CRMs, POS, ERPs, accounting software, databases and messaging platforms such as WhatsApp Business, through their APIs or a secure database connection.
How do we know it’s worth it?
We agree on what to measure up front, such as hours saved, response times or enquiries handled, and report on it so you can see the return.
Related services: WhatsApp automation, WhatsApp booking system, AI sales & outreach automation, Embedded AI specialist, Custom software development, Website development
Get a quote
Tell us what you need. We'll reply within one business day.
Describe what you want to build or the problem you want solved. We'll come back with a clear scope and a fixed quote.