KthologyBookings & reminders
Appointments and table bookings with reminders and follow-ups, synced to your calendar. Typically 30–40% fewer no-shows.
WhatsApp AI that answers enquiries and takes bookings, around the clock.
Capture bookings, answer FAQs and hand tricky cases to your team, all inside WhatsApp. Built for Singapore clinics, F&B, retail, education and service businesses.
- Fixed quote before we start
- You own the code
- Singapore-based team
How does WhatsApp automation work for a business?
WhatsApp automation connects your WhatsApp Business number to an AI assistant through the WhatsApp Business API. It answers common questions, takes bookings and sends reminders instantly, and passes anything unusual to a staff member with the full conversation. Kthology typically has a Singapore business live on WhatsApp automation in 10 to 14 days.
WhatsApp automation Singapore
Your customers are already on WhatsApp. Reply in seconds, not hours.
Missed or slow WhatsApp replies mean lost bookings. Most of those messages are the same questions about prices, opening hours, availability and booking slots.
We set up an AI assistant on your WhatsApp Business number that is trained on your own information. It answers instantly, books appointments into your calendar, sends reminders and passes anything unusual to a staff member with the full conversation.
What's included
- Answers trained on your prices, policies and FAQs
- Bookings and reminders synced to your calendar
- Order intake and status updates from your POS or OMS
- Hand-off to staff with full conversation history
- English plus one more language
- PII masking and minimal data retention
- Setup with your WhatsApp Business API provider
What we build
What your WhatsApp assistant can handle.
FAQs & policies
Instant answers on pricing, policies, stock and insurance, trained on your own documents.
Order intake & status
Collect items, quantities and addresses, push them to your POS or order system and send status updates.
Lead capture
Ask qualifying questions, collect contact details and send hot leads straight to your sales team.
Escalation rules
Route edge cases to the right person with the full context, so customers never repeat themselves.
Reporting
See message volumes, response times and bookings made, and spot the questions customers ask most.
Who it's for
Built for Singapore businesses like yours.
- Clinics & dental
- F&B and restaurants
- Retail
- Real estate
- Education & tuition
- Home services
- Beauty & aesthetics
- Travel agencies
AI Automation · Travel
+40%
enquiry-to-booking rate
Client-reported estimate
AI travel assistant on WhatsApp & Facebook
Answers package questions in under 10 seconds, qualifies leads and sends them to booking around the clock, cutting manual support work by 60%.
Node.js · GPT-4o · Meta API · 6 weeks
How it works
From first call to launch in weeks.
- Step 1
Intake & scripts
We collect your FAQs, services and booking rules and agree on the conversation flows.
- Step 2
Build & integrate
We connect WhatsApp to your calendar, POS or CRM.
- Step 3
Test & guardrails
We test on real questions and set hand-off and data rules.
- Step 4
Go live & monitor
We launch, watch the conversations and keep improving answers.
FAQ
WhatsApp AI Automation: common questions
How fast can we launch?
Most businesses go live in 10 to 14 days, covering intake, scripts, testing and connecting the WhatsApp API.
Is this compliant in Singapore?
We minimise data retention, mask personal data where possible and work with your preferred WhatsApp Business API provider.
Can it handle more than one language?
Yes. We support English plus an additional language for FAQs, menus and bookings.
What happens when the AI can’t answer?
We set escalation rules so the conversation is handed to your team with the full history.
Do we keep our existing WhatsApp number?
Usually, yes. Your number is moved onto the WhatsApp Business API through a provider, and we guide you through the process.
Related services: WhatsApp booking system, AI automation, Website development
Get a quote
Tell us what you need. We'll reply within one business day.
Describe what you want to build or the problem you want solved. We'll come back with a clear scope and a fixed quote.