Workflow audit & friction mapping
We interview frontline staff to find daily bottlenecks, such as manual data entry, repeat queries and slow approvals, and turn them into a prioritised automation roadmap.
We embed an AI Systems Specialist in your organisation to map friction, build automations, oversee vendors and lay the foundation for your own AI capability.
A full-time AI hire is expensive and slow. A generic consultant gives you a slide deck, not a working system.
Months to recruit, a six-figure salary, and time to learn your systems before they deliver anything.
Delivers a strategy document, doesn’t know your systems, and is off the project in four weeks.
Embedded from day one, builds alongside your team and hands ownership over to you.
We interview frontline staff to find daily bottlenecks, such as manual data entry, repeat queries and slow approvals, and turn them into a prioritised automation roadmap.
A phased roadmap that fits your budget and risk tolerance: quick wins first, then deeper integration as confidence builds.
We act as your technical lead with external AI vendors, reviewing deliverables, managing scope and making sure integrations fit your systems.
We connect AI tools to your databases, CRMs, messaging platforms and ERPs with production-ready automations your team owns.
We train your team to run, maintain and extend what we build, so you gain capability instead of dependency.
For longer engagements, we help you set up governance, evaluation frameworks and the processes behind a lasting AI function.
We work in your team’s rhythm, not as a consultant you brief once a month.
Every automation is designed for real use, not a demo: robust, integrated and maintainable.
We recommend the right tools for your situation, not the ones that pay us a referral fee.
Your team learns as we build, so you are never stuck waiting for us to make changes.
It’s a service. You get dedicated AI systems expertise without the overhead of a full-time hire. Engagements are scoped by project or retainer, and you can scale up or down.
We don’t just advise, we build. Our specialist joins your team, learns your workflows and systems, and delivers working automations alongside the strategy.
We start with a 2 to 4 week discovery sprint of staff interviews, system mapping and a friction audit. Then we deliver a roadmap and start on quick wins within the first month.
Yes. We can audit and manage your existing AI vendors, review their deliverables and integrate their work into your wider systems.
We have worked across travel, healthcare, retail, finance and professional services. If your business runs on repetitive workflows and data, we can help.
Knowledge transfer is part of every engagement. We document everything, train your team, and can stay on as an advisor.
We’ll map your highest-value automation opportunities and show you what an embedded specialist engagement would look like for your organisation.