AI Automation for Home Services: Scripts and Workflows

Home and field services thrive on speed. These WhatsApp/email scripts and workflows cut response times and boost bookings.

Scripts that convert

• Quote starter: name, address, service type, urgency, photos.
• Coverage check: postal code + service; if outside zone, offer referral.
• Dispatch confirmation: tech name, ETA, vehicle plate, helpline.
• After-service follow-up: rating, photos, upsell to maintenance plan.

Workflows to automate

1. Intake → qualify → slot options → confirm.
2. Assign tech → send ETA → update if delayed.
3. Close job → collect payment link → request review.

Metrics to watch

• First response time
• Booking conversion by channel
• Repeat/maintenance plan uptake
• No-show or cancellation rate